Privacy Policy

SGO Construction ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or use our services.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Mailing address
• Project details
• Communication records
• Payment information (when applicable)

We collect this information through our website forms, email, SMS, phone calls, contracts, and third-party platforms used for scheduling or project management.

How We Use Your Information

We use the information we collect to:

• Communicate with you about your project
• Provide estimates, updates, and service notifications
• Schedule appointments
• Send invoices and payment reminders
• Improve our services and customer experience
• Respond to inquiries and provide customer support
• Send SMS communications related to your service (details below)

We do not use your information for unrelated marketing without your consent.

SMS Communications & Consent

By providing your mobile phone number to SGO Construction, you consent to receive SMS messages related to our services, including but not limited to appointment scheduling, project updates, service notifications, estimates, billing reminders, and customer support communications. Message frequency varies depending on your interactions with us and the status of your project or service request.

Message and data rates may apply. Your mobile carrier may charge fees for sending or receiving text messages depending on your plan.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP, CANCEL, or UNSUBSCRIBE to any message we send.

After you opt out:

• You will receive a final confirmation message
• Your number will be removed from our SMS list within 24 hours

For additional assistance, reply HELP, and you will receive a message containing our contact information, including our phone number, email, and website.

Data Retention

We retain your personal information, including your mobile number, only for as long as necessary to provide our services or as required by law.

If you unsubscribe from SMS communications, your phone number will be removed from our messaging system within 24 hours.

You may request deletion of your information at any time by contacting us at info@sgoconst.com.

Non-Sharing of SMS Data

Data Security

We implement administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

Your Rights

You may request:

• Access to your personal information
• Corrections or updates
• Deletion of your data
• Details about how your information is used

To make a request, contact us using the information below.

Access, Updates & Contact Information

If you have questions about this Privacy Policy, would like to request changes to your information, or need additional details about our privacy practices, please contact us:

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.